- POLICIES
- Refunds
- Exchanges
- Demo Clubs
- Trade-Ins
- Custom / Special Orders
- Gift-Registry
- Tournaments
- Layaways
- Charity Requests
- Refunds:
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golfology issues refunds for items that are returned in new condition within 7 days of the original purchase date. The Original Sales Receipt must accompany the return and a refund will be issued in the form of tender used on the initial purchase. Any exceptions made for returns without receipts will not be credited Massachusetts Sales Tax.
- Exchanges:
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golfology accepts Exchanges for items that are returned in new condition within 30 days of the original purchase date. The Original Sales Receipt must accompany the return and an exchange will be granted in the form of merchandise or Store Credit. Any exceptions made for exchanges without receipts will not be credited Massachusetts Sales Tax.
- Demo Clubs:
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golfology stocks clubs for you to try before you buy. In order to help you in the right club selection from the start, Demo Clubs can be taken out on Demo for 48 hours. golfology charges the customer for the value of the club and will refund the initial charge amount upon return.
- Trade-Ins:
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golfology welcomes trades. golfology can only accept trades of pro-line golf equipment and trade values are based on the industry standard PGA Valueguide (http://valueguide.pga.com/) and / or other manufacturer sponsored Trade Programs. Trade credits can be applied toward the purchase of merchandise. Cash will not be paid for used equipment.
- Custom / Special Orders:
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Being Custom fit can help take your game to the next level. golfology is happy to order any custom or special item available to satisfy your needs. All custom and special orders must be paid in full at the time the order is placed. Shipping and restocking fees can apply to certain special and custom orders.
- Gift Registry:
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Get exactly what you want for your next special event. Please visit or contact one of our stores and ask your “Golfologist” to add your specific requests to your customer file. This will ensure that your gift-giver will get you exactly what you want by just giving our staff your name.
- Tournaments:
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golfology wants to be a part of your next Tournament. Although certain manufacturers’ restrictions apply; generally, golfology will donate back 10% of your Tournament purchase in the form of golfology Gift Certificates. Additionally, ask about our Hole-In-One Hole Sponsorship Signs where one of your event’s participants could win a set of Irons compliments of golfology and Nike Golf.
- Layaways:
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Found that item you can’t live without? Put it on Layaway. golfology’s Layaway program lets you pay for your next purchase over 30 days. 25% deposit is required.
- Charity Requests:
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golfology supports many events and organizations locally; however, it is not possible for us to say “Yes” to every inquiry and cause. Charity requests are handled at the store level directly by each Store Manager.
- GIFT CARD POLICY
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golfology Gift Cards are available in any denomination and per Massachusetts Law, are valid for 7 years from the date or issue.
golfology will continue to accept ALL Edwin Watts Golf Gift Cards until December 31, 2010. After January 1, 2011, golfology will only accept Edwin Watts Golf Gift Cards that were originally purchased on-site at an Edwin Watts Golf Massachusetts location.