Golfology Booking FAQ: Getting Started with Whoosh

Welcome to Golfology’s new booking experience! Use Whoosh to book simulator bays, schedule lessons, and view membership options from your phone or computer.

Book a BayBook a Lesson

Where do I book?

Visit golfologyusa.com and select Book Bay, or go directly to Golfology’s Whoosh booking page.

How do I get started?

1. Open the booking page and select Sign In.
2. Sign in or create an account using the email address Golfology has on file.
3. Check that your existing membership or packages appear before making a purchase.
4. Add a payment method when prompted.

If your membership is missing, contact us before buying it again.

How do I book a bay?

Open Book a Bay, choose an available date and time, select your session length and group size, and follow the prompts to confirm.

Check your booking details and price before completing your reservation.

How do I change or cancel a booking?

Open your upcoming reservation in Whoosh or follow the booking-management link in your confirmation email. Review the applicable cancellation terms before making changes.

If you need assistance, email team@golfologyusa.com.

Where can I view memberships?

Explore Golfology memberships. Existing members should sign in before purchasing or booking.

For billing, renewal, cancellation, or pause requests, check your account options and membership terms, or contact our team.

What if my member pricing is missing?

Make sure you’re signed in with the email associated with your membership. If the price still looks incorrect, ask the front desk or email our team before paying.

How do I book a lesson?

Visit Book a Lesson, choose a coach and lesson type, and select an available time.

If you have a lesson package, check that the appropriate credit appears before confirming.

How do I use a promo code?

Enter your code at checkout when the option is available. Confirm that the discount appears before completing your booking. Offer eligibility and restrictions apply.

What about payments, receipts, packages, and gift cards?

Follow the payment instructions shown during booking. If you need a receipt or help using an existing package or gift card, contact our team before purchasing again.

What if a payment fails?

Check your payment details and update your card when prompted. Contact us if the issue continues.

I can’t log in. What should I do?

Select Forgot Password and use the email Golfology has on file. If you’re unsure which email is associated with your membership, contact us.

I didn’t receive a confirmation email.

Check your spam or junk folder and verify the email address in your profile. Check your upcoming reservations before booking again.

Need help?

Email team@golfologyusa.com or ask the Golfology front desk.